Archives: Faq

Young person (16-17 years old)

An account can be opened by a young person aged 16-17 years with a cheque or bank transfer from an account in their name.  You must complete an application form and send it to us.  See the section on 'How to apply' below.

Alternatively, a parent/guardian or relative can open an account on the behalf (and in the name of a young person (16-17 years old) with either:

• • a cheque (drawn on their own personal current account);
  • a bank or building society cheque (supported by an investment account statement); or
  • a bank transfer.

A covering letter that confirms the relation to the young person and declares that the money will indeed be used by the young person must also be provided during the application. We will need to verify the identity and address of the young person. For details of how this is done, please read the Savings account identification leaflet.

Child (under 16 years old)

An account can be opened by a parent/guardian or relative as a trustee for a child under the age of 16 years if the parent/guardian or relative makes an initial deposit from an account held in their name.

Applicants (the parents/guardians or relatives) must have their identity verified in accordance with the information provided in the Savings account identification requirements leaflet. Birth/Adoption certificate (original only), NHS Medical Card or National Insurance notification letter must also be provided during application.

The C-Change retrofit scheme offers a discount of 0.25% from our Standard Variable Rate for each rating improvement in your home's Energy Performance Certificate (EPC). This could be either its Energy Efficiency or Environmental Impact rating - whichever is the highest.

For example, if either EPC rating improves from E to C after the works to the property are completed, a discount of 0.50% will be available on the whole of the mortgage, for the duration of the loan. The discounts are deducted from our Standard Variable Rate (currently 4.90% - the overall cost for comparison is 5.1% APRC).

Our C-Change sustainable homes discount applies to new and existing energy efficient homes and extensive retrofits using the Passivhaus EnerPHit methodology. Once your build is complete, you need to provide an Energy Standard certificate and Architect/Building Control certificate for us to apply the Sustainable C-Change discount. The discount is applied from the date we receive all the required documentation and is based on the Energy Standard rating the property achieves.