Archives: FAQ - Savings

Contact the Savings team for the relevant form.

No – the Regular Savings account has been created to accept regular payments by Direct Debit only.

This depends on the balance of your existing account, as you can only pay in a maximum of £250 for your first deposit. You will need to open a Regular Saver account first, and then you could make your first payment as a transfer from your existing account.

No, online statements or downloaded documents cannot be accepted under any circumstances.

No, just the application form and a personal cheque when applying for a Regular Savings account. We will advise you if we need any ID.

You can change your address using our Change of address notification form, by sending us a signed letter, or through our online service. You can also tell us over the phone or by email. If you email us, you must use the email address we hold on file for you.

Cheques should be made payable to Ecology Building Society re: your name and the account number needs to be written on the back of the cheque so it is clear who the money is intended for. On joint accounts cheques can be made payable to either account holder.

You can request to withdraw money from your account by post, using a Withdrawal form, by sending us a signed letter, or using Ecology’s online account management service (you will need to register first). Please see our Terms and Conditions and Product Specific Conditions for more information.

Please note, if you are making an electronic withdrawal (i.e. via Faster Payments or CHAPS) this can only be made to a nominated account. This must be a UK bank or building society account in your name or, if you hold a joint account, the name of one of the account holders.