Archives: FAQ - Savings

No, online statements or downloaded documents cannot be accepted under any circumstances.

No, just the application form and a personal cheque when applying for a Regular Savings account. We will advise you if we need any ID.

You can change your address using our Change of address notification form, by sending us a signed letter, or through our online service. You can also tell us over the phone or by email. If you email us, you must use the email address we hold on file for you.

Cheques should be made payable to Ecology Building Society re: your name and the account number needs to be written on the back of the cheque so it is clear who the money is intended for. On joint accounts cheques can be made payable to either account holder.

You can request to withdraw money from your account by post, using a Withdrawal form, by sending us a signed letter, or using Ecology’s online account management service (you will need to register first). Please see our Terms and Conditions and Product Specific Conditions for more information.

Please note, if you are making an electronic withdrawal (i.e. via Faster Payments or CHAPS) this can only be made to a nominated account. This must be a UK bank or building society account in your name or, if you hold a joint account, the name of one of the account holders.

You can make payments into your account by bank transfer, transfer from another Ecology account and standing order. You can also pay by cheque. Please see our Terms and Conditions for more information and Product Specific Conditions.

Cheques should be made payable to Ecology Building Society re: your name and the account number needs to be written on the back of the cheque so it is clear who the money is intended for. On joint accounts cheques can be made payable to either account holder.

If you want to transfer funds direct via Faster Payments or CHAPS, your bank will need the following details:

• Destination sort code: 08 90 72
• Destination account number: 70361591
• Account name: Payee name
• Reference: quote your 10 digit Ecology account number

If your account number is not quoted, the payment will be returned.

Transferring money from a Co-operative Bank account?
The above details are for a collection account that we hold with the Co-operative Bank. Please note, if you hold an account with the Co-operative Bank and are using their online facility to transfer funds into your Ecology account, you will need to use the Co-operative’s ‘bill payment‘ function. This is because it will allow you to quote a reference when making your transfer; without a reference, we may be unable to pay the money into your Ecology account.

You can log in to the online account management service by clicking here. There is also a link to the service on the right-hand side of the main menu bar.

You can check your balance online 24 hours a day, 7 days a week by registering for our online account management service. It’s also possible to check your balance by telephone, subject to security checks, from 9.00 am to 5.00 pm, Monday to Friday.