We offer a cashback for eligible residential mortgage applications for projects that include the installation of a heat pump. If you qualify, you can claim:

• £500 cashback for when you install an air source heat pump.
• £1,000 cashback for when you install a ground source heat pump.

To be eligible:

• Make sure that your installer is MCS accredited
• This offer applies to our self-build, renovation, conversion and shared ownership mortgages
• Your property must have existing loft and cavity wall insulation.

How to obtain the cashback

The process is simple and part of the mortgage process.

• When speaking to your appointed mortgage broker or one of our mortgage advisors, they will check your eligibility for the cashback.
• The cashback value and installers accreditation requirements and how to claim will be shown in your personalised illustration and any Offer of Loan.
• The cashback is payable within 18 months of completing your mortgage (i.e. when you receive your first stage release/advance) and with the production of an MCS installer certificate.
• The cashback will be paid when we receive a completion certificate confirming that the heat pump has been installed by an approved installer.  If you qualify, your cashback will be paid into the bank account you use to make your monthly mortgage payments.

Other important information

Ecology is not responsible for ensuring the quality of the work carried out and the costs provided.  You should carry out your own checks to ensure the costs and the supplier is suitable. If you find that you are not happy with the work carried out, you should speak to your supplier in the first instance. If the work carried out is covered under a scheme provider you should also contact the appropriate provider.

An example of a scheme provider is the Microgeneration Certificate Scheme (MCS) that are the standards and quality assurance organisation for renewable heat technologies such as solar thermal, air/ground source heat pumps and biomass boilers.