Archives: FAQ - Mortgages

We offer a cashback for eligible residential mortgage applications for projects including installation of a heat pump. If you qualify, you can claim:

• £500 for when you install an air source heat pump
• £1,000 cashback for when you install a ground source heat pump

To be eligible:

• Make sure that your installer is MCS accredited
• This offer applies to our self-build, renovation, conversion and shared ownership mortgages.
• Your property must have loft and cavity wall insulation

How to obtain the cashback

The process is simple and part of the mortgage process.

• When speaking to your appointed mortgage broker or one of our mortgage advisors, they will check your eligibility for the cashback.
• The cashback value and installers accreditation requirements and how to claim will be shown in your personalised illustration and any Offer of Loan.
• The cashback is payable within 18 months of completing your mortgage (i.e. when you receive your first stage release/advance) and with the production of an MCS installer certificate.
• The cashback will be paid when we receive a completion certificate confirming that the heat pump has been installed by an approved installer.  If you qualify, your cashback will be paid into the account you use to make your monthly mortgage payments.

Other important information

Please be aware that Ecology is not responsible for ensuring the quality of the work carried out and the costs provided.  You should carry out your own checks to ensure the costs and the supplier is suitable. If you find that you are not happy with the work carried out, you should speak to your supplier in the first instance. If the work carried out is covered under a scheme provider (e.g. MCS) you should also contact the appropriate provider.

We offer a cashback for eligible residential mortgage applications for projects that include the installation of a heat pump. If you qualify, you can claim:

• £500 cashback for when you install an air source heat pump.
• £1,000 cashback for when you install a ground source heat pump.

To be eligible:

• Make sure that your installer is MCS accredited
• This offer applies to our self-build, renovation, conversion and shared ownership mortgages
• Your property must have existing loft and cavity wall insulation.

How to obtain the cashback

The process is simple and part of the mortgage process.

• When speaking to your appointed mortgage broker or one of our mortgage advisors, they will check your eligibility for the cashback.
• The cashback value and installers accreditation requirements and how to claim will be shown in your personalised illustration and any Offer of Loan.
• The cashback is payable within 18 months of completing your mortgage (i.e. when you receive your first stage release/advance) and with the production of an MCS installer certificate.
• The cashback will be paid when we receive a completion certificate confirming that the heat pump has been installed by an approved installer.  If you qualify, your cashback will be paid into the bank account you use to make your monthly mortgage payments.

Other important information

Ecology is not responsible for ensuring the quality of the work carried out and the costs provided.  You should carry out your own checks to ensure the costs and the supplier is suitable. If you find that you are not happy with the work carried out, you should speak to your supplier in the first instance. If the work carried out is covered under a scheme provider you should also contact the appropriate provider.

An example of a scheme provider is the Microgeneration Certificate Scheme (MCS) that are the standards and quality assurance organisation for renewable heat technologies such as solar thermal, air/ground source heat pumps and biomass boilers.

We offer a cashback for eligible residential mortgage applications for projects that include the installation of a heat pump. If you qualify, you can claim:

• £500 cashback for when you install an air source heat pump.
• £1,000 cashback for when you install a ground source heat pump.

To be eligible:

• Make sure that your installer is MCS accredited
• This offer applies to our self-build, renovation, conversion and shared ownership mortgages
• Your property must have existing loft and cavity wall insulation.

How to obtain the cashback

The process is simple and part of the mortgage process.

• When speaking to your appointed mortgage broker or one of our mortgage advisors, they will check your eligibility for the cashback.
• The cashback value and installers accreditation requirements and how to claim will be shown in your personalised illustration and any Offer of Loan.
• The cashback is payable within 18 months of completing your mortgage (i.e. when you receive your first stage release/advance) and with the production of an MCS installer certificate.
• The cashback will be paid when we receive a completion certificate confirming that the heat pump has been installed by an approved installer.  If you qualify, your cashback will be paid into the bank account you use to make your monthly mortgage payments.

Other important information

Ecology is not responsible for ensuring the quality of the work carried out and the costs provided.  You should carry out your own checks to ensure the costs and the supplier is suitable. If you find that you are not happy with the work carried out, you should speak to your supplier in the first instance. If the work carried out is covered under a scheme provider you should also contact the appropriate provider.

An example of a scheme provider is the Microgeneration Certificate Scheme (MCS) that are the standards and quality assurance organisation for renewable heat technologies such as solar thermal, air/ground source heat pumps and biomass boilers.

Our Sustainable Homes discounts support new builds, existing homes and retrofits that achieve particular energy standards (see table). There are three tiers of discount available, which are linked to the energy standard of your property:

Energy Standard	Ratings	SVR (Standard Variable Rate)	Discount %	Variable Mortgage Rate
Passivhaus	Passivhaus	4.65%	1.25%	3.40%. The overall cost for comparison is 4.80% APRC
Passivhaus	EnerPHit or EnerPHit+i	4.65%	1.25%	3.40%. The overall cost for comparison is 4.80% APRC
Passivhaus	EnerPHit (PHPP modelled)	4.65%	0.75%	3.90%. The overall cost for comparison is 4.80% APRC
Energy Performance Certificate (EPC)	A or above	4.65%	0.75%	3.90%. The overall cost for comparison is 4.80% APRC
Energy Performance Certificate (EPC)	B (SAP rating 85+)	4.65%	0.50%	4.15%. The overall cost for comparison is 4.80% APRC
Association for Environment Conscious Building (AECB)	Silver	4.65%	0.75%	3.90%. The overall cost for comparison is 4.80% APRC
Association for Environment Conscious Building (AECB)	Gold	4.65%	1.25%	3.40%. The overall cost for comparison is 4.80% APRC

You will be eligible for the discount on completion of the works and when you provide supporting invoices that show these works are completed. We will then confirm your discount and what your reduced mortgage repayments will be.

The monetary spend on the qualifying works will be eligible for a 1% reduction from your interest rate. The remaining amount of your mortgage will be charged at your standard interest rate.

The discount is payable for the duration of your mortgage term held with Ecology.

Energy improvement measures which can benefit from the discount	SVR (Standard Variable Rate)	Discount % applied to funds used for energy improvements	Variable Mortgage Rate
Floor, wall and roof insulation Double or triple glazing Wet underfloor heating systems High efficiency condensing boilers Solar water heating Photovoltaics Wind turbines Ground source heat pumps Biomass heating Heat recovery systems Low water-use appliances Rain water harvesting	4.15%	1.00% applied on funds borrowed for qualifying energy improvement works (see C-Change energy improvement checklist)	3.15% The overall cost for comparison is 4.30% APRC (Our 4.15% Standard Variable Mortgage Rate will apply to the rest of the mortgage)

The following list is under constant review and, where possible, we’ll incorporate your suggestions for inclusion. Please see our C-Change leaflet for more information on each of these measures.

• Installing floor, wall and roof insulation
• Double or triple glazing
• Wet underfloor heating systems
• Installing a condensing boiler
• Solar water heating
• Photovoltaics
• Wind turbines
• Ground source heat pumps
• Biomass heating
• Heat recovery systems
• Installing low water-use appliances
• Rain water harvesting

A 0.25% discount will be awarded for each grade improvement made to your property. We will then reduce your mortgage interest rate by the appropriate discount and this discount is payable for the duration of the mortgage term held with Ecology.

Example

If your property was given an EPC ‘E’ rating but, following your renovation works, it achieved a ‘B’ rating, you would have improved the EPC by three grades and so would be awarded a 0.75% discount from your mortgage (0.25% for each grade improvement).