We offer a cashback for eligible residential mortgage applications for projects including installation of a heat pump. If you qualify, you can claim:

• £500 for when you install an air source heat pump
• £1,000 cashback for when you install a ground source heat pump

To be eligible:

• Make sure that your installer is MCS accredited
• This offer applies to our self-build, renovation, conversion and shared ownership mortgages.
• Your property must have loft and cavity wall insulation

How to obtain the cashback

The process is simple and part of the mortgage process.

• When speaking to your appointed mortgage broker or one of our mortgage advisors, they will check your eligibility for the cashback.
• The cashback value and installers accreditation requirements and how to claim will be shown in your personalised illustration and any Offer of Loan.
• The cashback is payable within 18 months of completing your mortgage (i.e. when you receive your first stage release/advance) and with the production of an MCS installer certificate.
• The cashback will be paid when we receive a completion certificate confirming that the heat pump has been installed by an approved installer.  If you qualify, your cashback will be paid into the account you use to make your monthly mortgage payments.

Other important information

Please be aware that Ecology is not responsible for ensuring the quality of the work carried out and the costs provided.  You should carry out your own checks to ensure the costs and the supplier is suitable. If you find that you are not happy with the work carried out, you should speak to your supplier in the first instance. If the work carried out is covered under a scheme provider (e.g. MCS) you should also contact the appropriate provider.