I’m trying to withdraw/transfer money, but keep getting an error message. Why?

In any one request, the minimum amount you can withdraw/transfer is £25.00 and the maximum is £25,000.00. There needs to be enough money in your account to cover the withdrawal/transfer and the request must not take your balance below the minimum required to keep your account open.

If you receive an error message, it is likely because the amount you have entered is below or above the limits allowed.  Please enter only numbers and a decimal point into the box (e.g. to withdraw/transfer two thousand five hundred pounds, enter: 2500.00).