You will need your User ID to log in to the system.  You can find this number in the letter that was sent to you when you first registered to use the online service.

If you forget your Password or Memorable Information, you can reset these yourself using the ‘Forgot password?’ button. However, your User ID cannot be changed so, if you have forgotten it and can’t find your original registration letter, you will need to contact our savings team who will be able to help you to regain access to your online account.