Archives: FAQ - Interactive

As an equal opportunities employer, we’re committed to creating an environment where there is mutual respect and equality of opportunity for all colleagues.

Apply

If you are interested in applying you will be asked to submit your CV and covering letter to let us know about your previous experience. We’ll send you an acknowledgment to let you know that we’ve received your application.

Review

We’ll review your application against the skills and experience we are looking for in our successful candidate and let you know if your application is going to be progressed. If successful, we’ll be in touch to arrange the next stage.

Interview

For most vacancies, you’ll be invited to an initial interview which may be held over the telephone. During this interview you will be able to learn more about the role for which you have applied as well as giving the interviewer a chance to get to know more about you, your experience and what you are looking for in your next role.

If successful at this stage, you’ll be invited to attend a face to face interview with the recruiting manager, which will normally be held at our eco-build offices in Silsden, West Yorkshire. You’ll be asked to complete an application form and return it to us before your interview. There may also be some aptitude tests to complete relevant to the role you have applied for.

Feedback

We’ll usually let you know the outcome of your interview within a week of the last interview taking place. Your interviewer will give you an indication of when this will be. If you are successful, we will discuss the next steps with you and start preparing for you to join us. If you aren’t successful, we’ll let you know and we’ll provide feedback so you’ll know why.

Our Online Account Service Terms and Conditions can be found at the bottom of the welcome page or homepage.

We appreciate that many online users would prefer not to receive transaction notices in the post. Not all of our members have access to the internet and many of these members, as well as some online users, prefer to receive paper notifications. Unfortunately, our system currently doesn’t allow us to suspend paper notifications for some members but not others. In future we aim to offer this option and we will keep you informed of any changes to our service.

You cannot make a one-off payment into your Ecology account via the online service. To credit funds to your account, either send a cheque payable to Ecology Building Society re: (your name) or transfer funds to our bank account.

To credit a savings account: sort code 08-90-72; account number 70361591; quote your savings account number as the reference.

To credit a mortgage account: sort code 08-90-72; account number 70016309; quote your mortgage account number as the reference.

Please check the terms and conditions of your account for details of any charges or loss of interest that might apply should you make an over-payment.

Transferring money from a Co-operative Bank account?
The above details are for a collection account that we hold with the Co-operative Bank. Please note, if you hold an account with the Co-operative Bank and are using their online facility to transfer funds into your Ecology account, you will need to use the Co-operative’s ‘bill payment‘ function. This is because it will allow you to quote a reference when making your transfer; without a reference, we may be unable to pay the money into your Ecology account.

You can request the closure of your account via the online service. Just log in to the service, then click on ‘Details’, choose option ‘Account closure’ and follow the instructions.

Yes – click on your name where it appears in the left-hand menu. You will then see your email address and phone number in the ‘My Details’ window. To edit either of these, click on the pencil icon next to the information that you wish to change. The information will then become editable and you can type in your new details. Click on the tick-mark icon to confirm your new details.

Yes – you can tell us your new address by sending us a secure message via the online service. This facility can be found in the menu on the left of your Homepage. To send us a message, click on ‘Messages’ and then ‘Compose’.