Continuous Improvement Lead

As we navigate a period of transformation and innovation we're looking for an experienced Continuous Improvement Lead. In this role you'll lead a full Product Range Review process to ensure the Society is meeting consumer needs and driving commercial value.

Examining and understanding all aspects of our full product range, using Member and market insight to relay areas needing improvement. You'll  propose how we meet our Member needs and commercial goals with our product set.

You'll also map Member journeys and use consumer data to identify ‘pain points’ and then working with relevant teams and applying continuous improvement methodology to improve the outcome.

We'd love to hear from you if you have experience of product, migration programmes and process mapping.

For more details about this role, and to apply, please click the button below.

Apply here

Closing date: 20 April 2023