How do I request a withdrawal/transfer?

You can withdraw money from your account  by electronic payment to a bank account, by requesting a cheque made out to the account holder or by making a transfer to another account that you hold with Ecology.

To request a transfer or withdrawal via the online system, please click on the ‘Transfer’ button for the relevant account and follow the instructions. Please note, you cannot request a transfer or withdrawal via the messaging service.

Before you transfer money to another account using the online service, you will need to have registered the details of the account to which you wish to transfer the money (see, ‘How do I register my bank details?’). This must be a UK bank or building society account in your name or, if you hold a joint account, the name of one of the account holders.

In any one request, the minimum amount you can withdraw/transfer is £25.00 and the maximum is £25,000.00. There needs to be enough money in your account to cover the withdrawal/transfer and the request must not take your balance below the minimum required to keep your account open.

When entering the amount that you wish to transfer or withdraw, please enter only numbers and a decimal point into the box (e.g. to withdraw/transfer two thousand five hundred pounds, enter: 2500.00).