If you've got a question about how to apply or manage your account, you might find the answer here. If you don't find what you're looking for, please contact us and we'll be happy to help.
General FAQs
To withdraw or transfer money, you need to register a ‘linked bank account’ in your name. You can do this using our Digital service.
Once you’ve registered a linked bank account, any withdrawals you make from your Ecology account will be sent to your linked account.
You can find out more about registering a linked bank account here.
You can use your linked account to transfer money into your Ecology account. Simply use the details below to do a bank transfer or to set up a standing order:
Sort code: 08 90 72
Account number: 70361591
Account name: Your Name
Reference: quote your 10 digit Ecology account number.
If your account number is not quoted, the payment will be returned.
If you need to register your linked account, you can do this through our Digital service.
If you manage your account online you can send us a secure message, from the left side of your home page. Just click on ‘Messages’ and then ‘Compose’. Please state which account you need a statement for if you’ve got more than one account with us.
If you don’t manage your account online, you can email our Member Services Team ([email protected]) or call us on 01535 650770.
You can register to manage your account online here.
Statements are sent annually in January for most accounts and April for ISAs.
You can open a new account by applying through the product page. Or if you are an existing customer, you can apply through our Digital service.
If you require a paper application, you can download one online or we can post one out to you.
If you manage your account online, click on ‘Details’ from the left side of the home page. Then choose ‘Account closure’ and follow the instructions.
If you don’t manage your account online, please complete and sign the Saving Withdrawal Form and tick ‘yes’ in the box when asked if the account is to be closed. Please send it to:
FAO: Member Services Team
Ecology Building Society
Ellis House
7 Belton Road
Silsden, Keighley
BD20 0EE
If you suspect that you or somebody you know is being – or has been – subject to financial abuse, please refer to the UK Finance It’s your money guidance leaflet. This covers different types of financial abuse, what you can do to protect yourself and who to contact should you need urgent or longer-term help.
The Personal Savings Allowance is the total amount of interest you can earn each year across all of your savings accounts (except ISAs) without paying tax. It covers interest you earn from all of your accounts (except ISAs) with all banks and building societies – not just us. You may also get up to £1,000 of interest and not have to pay tax on it, depending on which Income Tax band you’re in.
A standing order needs to be set up from the account you will be sending it from. You should be able to do this within the online banking of your provider. A standing order allows you to choose which date you would like the money sent and the frequency.
As we’re a building society, we bank with the Co-op. If you hold an account with the Co-operative Bank and are using their online facility to transfer funds into your Ecology account, you will need to use the Co-operative’s ‘bill payment‘ function. This will allow you to quote a reference when making your transfer. Without a reference, we may be unable to pay the money into your Ecology account.
Regular Savings account
This depends on the balance of your existing account, as you can only pay in a maximum of £250 for your first deposit. You will need to open a Regular Saver account first, and then you could make your first payment as a transfer from your existing account.
You can pay a minimum of £10 and a maximum of £250 per month into your account, with the maximum investment being £3,000 per calendar year.
Cash ISA account
An ISA (Individual Savings Account) is a savings account that you don’t pay tax on. The amount of money you can save or invest in an ISA in a single tax year is limited – also known as an ISA allowance. For the current tax year this allowance is £20,000.
We accept Cash ISA transfers only into our Ecology Cash ISA.
We don’t currently accept Stocks & Shares ISA, or Innovative Finance ISA at this current time.
If you’d like to do this, you’ll just need to fill in a transfer form.
To find out how to do this, visit our Ecology Cash ISA website page and follow the instructions.
Please contact your new ISA provider to arrange the transfer. If you have any questions, please contact the Savings Team on 01535 650 770 or [email protected].
Treasurers’ Deposit account
Contact the Savings team for the relevant form.